RTA launches AI-powered smart system to enhance bus response and readiness

Dubai’s Roads and Transport Authority (RTA) has launched an AI-powered system to manage and operate buses with higher efficiency.

The system monitors more than 1,100 buses and supports 26 different operational scenarios, which contributes to enhancing operational flexibility and raising the readiness of the public transport system.

It will enhance the buses’ responsiveness to operational changes in other public transport modes such as the Dubai Metro and Tram, and enhancing the customer experience and the continuity of public transport services.

It relies on advanced technologies that enable it to reduce the time for decision-making and bus distribution from 30-60 minutes to less than one minute.

The system uses real-time data, machine learning techniques, and advanced algorithms to identify the most suitable buses and route them immediately, while maintaining the efficiency of the public transport network and minimizing the impact on service levels.

The initiative affirms the RTA's commitment to adopting the latest advanced technologies to enhance the efficiency, flexibility and sustainability of the public transport system, and its alignment with Dubai’s directions towards smart cities, by providing proactive services that meet customer expectations and keep pace with the city’s rapid growth.

Dubai’s Roads and Transport Authority launches an AI-powered system to manage and operate buses efficiently across various operational conditions. The system monitors more than 1,100 buses and supports 26 operational scenarios, enhancing operational flexibility and improving the… pic.twitter.com/jWHLcpp20f

— Dubai Media Office (@DXBMediaOffice) July 6, 2026